From Standard to Non-Standard
We Customize Every Product for Your Project

Absolutely! We welcome detailed specifications, CAD files, technical drawings, or even hand-drawn sketches. Our engineering team will review your submissions, verify feasibility, and may suggest optimizations for manufacturability and cost-effectiveness. Accepted file formats include PDF, DWG, DXF, STEP, and IGES.

Our standard MOQ for custom products is typically 100 units, but this is flexible depending on the complexity, tooling requirements, and material costs. For simpler modifications to existing products, we may accept orders as low as 50 units. For complex molds or tooling, the MOQ may be higher (500-1000 units). Contact us to discuss your specific requirements.

While we're highly flexible with dimensions, practical limitations exist based on our equipment capabilities. For CNC machining: up to 2000mm x 1000mm x 800mm. For injection molding: maximum shot size 2000g. For sheet metal: thickness from 0.5mm to 20mm. If your requirements exceed these ranges, we can explore alternative manufacturing methods or partner facilities. We'll always provide honest feedback on feasibility during the quotation stage.

Custom products typically require additional time for engineering review, sample production, and tooling preparation. Standard lead time is 15-45 days after sample approval, compared to 5-15 days for stock items. However, we offer expedited services for urgent projects. Sample production usually takes 5-10 business days. Once samples are approved, production begins immediately. We provide realistic timelines upfront and maintain transparent communication throughout.

Custom pricing depends on several factors: material costs, tooling/mold requirements, manufacturing complexity, order quantity, and finishing processes. Small modifications to standard products may add only 10-20% to the base cost. Complex custom designs requiring new tooling may have higher initial costs but become economical at larger quantities. We provide detailed cost breakdowns including one-time tooling fees and per-unit production costs. Many clients find that optimized custom solutions actually reduce their total cost of ownership.

Yes, we always provide samples before mass production. Process: (1) We manufacture initial samples based on your specifications, (2) Samples are shipped for your physical inspection and testing, (3) You provide feedback and approval or request modifications, (4) If changes needed, we produce revised samples, (5) Production begins only after written approval. Sample costs are typically charged separately but may be refunded or credited against large production orders (negotiable based on order size).

Quality is guaranteed through rigorous inspection processes. If manufacturing defects occur: (1) Defects discovered before shipment are resolved at no cost, (2) Issues found within 30 days of delivery are our responsibility - we'll replace or refund, (3) For large orders, we maintain backup inventory, (4) Quality disputes are resolved through dimensional inspection reports and material testing, (5) We maintain product liability insurance. Our defect rate is consistently below 0.5%. Design-related issues (if design provided by customer) are handled differently and clarified during quotation.

Yes! We specialize in challenging requirements. We work with various materials including engineering plastics (PEEK, POM, PA66), specialty alloys (titanium, stainless steel grades), composites, and certified materials for medical or food applications. For unique dimensions, our capabilities include: micro-precision parts (±0.01mm tolerance), large-format components, asymmetric designs, and complex geometries. If a requirement is truly outside our capabilities, we maintain a network of specialized partners and can coordinate multi-vendor solutions. We'll always be upfront about limitations and suggest alternatives.